Items purchased may be returned within 14 days of receipt, with the following conditions being met:
- Items must be in new, unused, sellable condition. We cannot accept items for return that have been opened or used. Manufacturer defects require contact with the manufacturer.
- A refund will be issued once Grassroots Baby has received the product and inspected it for damage or use. Items should be shipped back with a tracking number or delivered in person.
- A 10% restocking fee will apply.
- Refunds will be issued to the payment method used to make the original purchase, or for store credit.
All refunds and exchanges are subject to Grassroots Baby management's approval and are not guaranteed otherwise.